summary
benefits
how it works
history
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benefits and features

Benefits:
- Quickly improves relationship between users and providers.
- Boosts morale via more abundant praise.
- Helps to fix things more quickly.
- Increases efficiency via better focus on user's requirements.
- Improves overall site performance via easier to understand performance reporting.
Features:
- Simple to deploy and use (customers, staff, suppliers, contractors) so no complex training requirements.
- Easy for people to have their say via text, email and the web.
- Very fast to generate improvements.
- No software or hardware installation requirements.
- Works anywhere, on anything from mobile phones, PDAs, the web.
- Delivers both operational improvements and management information in one go.
Look in the other sections to learn more or contact us with any questions.
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